What to Expect at Koala Pediatrics
Your Guide to a Smooth and Comfortable Visit
We want your experience at Koala Pediatrics to be as smooth and stress-free as possible. This guide will walk you through our process from scheduling your appointment to following up after your visit. Our goal is to make healthcare convenient and accessible for busy families.
Scheduling Your Appointment
We make scheduling simple and convenient. You can book an appointment through multiple channels:
💡 Can't Find Your Preferred Time?
If your preferred time is not available online, please call or text us—we will do our best to accommodate your needs and find a suitable appointment slot.
After Scheduling: Once your appointment is scheduled, you will receive a secure form via email or text message to confirm your visit. If you have additional concerns you'd like to discuss, please let us know in advance so we can reserve enough time during your appointment.
Paperless Forms
To help reduce paper usage, we encourage you to complete all forms electronically before your visit. Thank you for supporting our eco-friendly initiative.
🌱 Environmental Benefits
By completing forms electronically, you're helping us reduce paper waste and contribute to a more sustainable healthcare practice. Your digital forms are securely stored and easily accessible for future visits.
- Forms will be sent via secure email or text message
- Complete them at your convenience before your visit
- All information is securely encrypted and HIPAA-compliant
- Saves time during your appointment check-in process
Wait Times
We strive to minimize your wait time and appreciate your cooperation in arriving 10 minutes before your scheduled appointment. This allows us to verify your information and start your visit promptly.
🎯 Our Commitment to You
We respect your time and schedule longer appointments to ensure thorough, unhurried care. Arriving 10 minutes early helps us maintain our schedule and provide the best experience for all patients.
What happens when you arrive early:
- Quick verification of your contact and insurance information
- Review of any forms or updates needed
- Comfortable waiting area for you and your child
- On-time start to your appointment
After Your Visit
Following your appointment, you'll receive an invitation to our patient portal. Through the portal, you can:
Visit Summaries
Access detailed summaries and forms from your visit
Documents & Letters
Review letters and documents from your physician
Medication Refills
Request medication refills securely online
Secure Messaging
Communicate directly with your healthcare team
🔒 Secure & Convenient
Our patient portal provides 24/7 access to your child's health information in a secure, HIPAA-compliant environment. You can access it from any device, anywhere.
Well Visits
Please check with your insurance provider to confirm coverage and determine when you are due for your child's next well visit.
Additional Resources:
- Review the American Academy of Pediatrics (AAP) recommended well-child visit schedule
- Learn more about our comprehensive well-child visit services
- Understand what to expect at each age and stage
📋 Insurance Coverage Tips
Most insurance plans cover well-child visits at 100% with no co-pay when you stay in-network. Contact your insurance provider to verify your specific benefits and coverage details.
Ready to Schedule Your Visit?
We're here to provide exceptional pediatric care for your child. Contact us today to schedule an appointment or if you have any questions about what to expect.