Review our comprehensive office policies to understand our procedures and ensure the best experience for your family at Koala Pediatrics.
Please review these important policies that help us provide the best care for your child and family.
Our financial policy outlines payment procedures, insurance requirements, co-payment expectations, and billing practices. This policy helps ensure transparency in all financial matters related to your child's care.
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Our no-show policy explains our expectations regarding appointment attendance, cancellation procedures, and the consequences of missed appointments. This policy helps us maintain efficient scheduling for all patients.
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Our technology policy covers the use of electronic health records, patient portal access, communication preferences, and privacy protection measures. This policy ensures secure and efficient use of technology in your child's care.
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Our staff is here to help you understand our policies and procedures.
Please don't hesitate to contact our office if you have any questions about our policies or need clarification on any procedures.
14655 Bel-Red Road, #201
Bellevue, WA 98007
Convenient location serving Eastside Seattle communities
Office: (206) 761-4985
After Hours: (206) 761-4985
Fax: (206) 309-1574
Email: office@koalapeds.com
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
After-hours care available for urgent needs
For medical emergencies, call 911 or go to your nearest emergency room.
For urgent after-hours concerns, call our main number and follow the prompts for emergency care instructions.